However, if you need your order in a “RUSH” please let us know. We will do our best to get your order to you in time!
If you are buying an item for a gift and want it shipped directly to the recipient, please let us know so we can package your gift accordingly and include a “from sender card”. Please let us know any special requirements in the “Special Instructions and Comments” on your checkout form.
Next, use the choice buttons to make your decisions regarding the available shipping options. If your order is a “Rush” choose the Express Delivery method desired: Overnight or 2nd Day Air. Please note the extra charge for Express Delivery in the Shipping and Handling section below.
Continue to the “Secure Order Form”. We use a secure server for credit card transactions. [Click the Verisign icon to verify this.] Make sure you give us your correct billing and shipping information including road, street, avenue, apt number etc. and your contact phone number with area code and e-mail address. We want to make sure your package arrives safely and on time!
Be sure to double check your credit card information for accuracy. Inaccurate numbers and omitted expiration dates are the most common reason for declined credit cards! Your order will not be processed and shipped until your credit card has been authorized.
After you place your order, look for an order confirmation e-mail from Wolf Pointe Embroidery. If there are any changes or delays in shipping your order or if we have a question regarding your order, we will e-mail you. Check your email frequently for additional messages from Wolf Pointe Embroidery and reply as quickly as possible!
However, if you are not comfortable placing your credit card number on the internet, just click “Submit Secure Order”. Make sure you have entered your phone number with area code and we will call you for your credit card information. Please have on hand your credit card and order confirmation number that will be e-mailed to you after you place your order. You also have the option of using the manual ordering form linked off the main page of our Online Catalog.
If you receive something and decide you don't want it after all, you may return it. We will gladly refund or replace any incorrect or defective item, provided you contact us by e-mail, phone or fax within 5 business days to obtain a return authorization for the product which you are not satisfied with. The item must be returned in the same state in which you received it [must NOT be washed, no cigarette or other odors, etc]. Please inspect your order carefully upon receipt.
We will credit you for the cost of the item less the restocking fee [shipping not included]. If you paid via your credit card, a credit will be issued to the same credit card account number which you used. If you paid via money order or cashier’s check, a refund check will be issued and mailed to you.
No refunds on shipping fees. Return postage on returns are at the buyer's expense.
All purchases shipped to a Colorado Address are subject to Colorado sales tax of 3.7%.
DOMESTIC ORDERS
SHIPPING AND HANDLING FEES
Orders up to $ 39.99............ $ 9.25
$ 40.00 up to $ 54.99............ $ 13.50
$ 55.00 up to $ 69.99............ $ 14.95
$ 70.00 up to $ 84.99............ $ 16.50
$ 85.00 up to $ 99.99............ $ 17.50
$ 100.00 up to $ 149.99.......... $ 21.50
$ 150.00 up to $ 199.99.......... $ 25.75
$ 200.00 up to $ 249.99.......... $ 30.50
$ 250.00 up to $ 349.99.......... $ 37.25
$ 350.00 plus...............FREE
EXPRESS DELIVERY
For Expess Delivery we use FedEx Services to any street address in the continental U.S as well an international shipments. If Express Delivery is chosen, we will send you the FedEx Services available including charges and delivery date/time for you to chose from. You will then need to notify us which FedEx Service you wish to use.
INTERNATIONAL SHIPPING
We welcome international orders.
Surface, Air Parcel Post and Express Delivery options are available.
Please contact us via e-mail for international rates.
We accept money orders and cashier’s/certified checks from our US customers.
We accept Visa, Mastercard, American Express and Discover credit cards only.
International customers must pay by credit card.
| What's New | Shows | Shipping | About Us | Wholesale |
PO Box 1439
Berthoud, CO 80513
970-290-2062
Wolf Pointe Embroidery is a dba of Lone Wolf, Inc.
Key to the Web, Ltd. © 1996-2009